Develop, implement, and monitor execution of operating policies, performance reporting systems and procedures to ensure efficiency, and productivity as well as to ensure adaptability to changing business needs.
Ensuring departmental collaborations and leading functional teams that are highly responsive and productive.
Facilitate creation and execution of operational performance and growth by working with key leaders and internal stakeholders to drive operational excellence in all aspects of the business.
Managing relationships with external stakeholders such as partners and vendors.
Set realistic goals and break it down into smaller manageable milestones to effectively track performance.
Regularly review the operating procedures and create centralized best practices within the business to ensure uniform processes throughout the company.
Put in structures that encourage rapid product innovation and development and ensure that products stay competitive within the industry.
Ensuring that a positive work environment with an excellent work culture is in place. This will further foster employee engagement
Job Specification
Minimum of 8-10 year’s experience(3 of it in the Fintech space doing operations)
Excellent communication skills
Looks professional and presentable.
Should be highly knowledgeable about the Fintech space.
Excellent customer service, administration, sales and marketing skills