Specialist, Wholesale Services at 9Mobile

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78107
Job Views
78

Job Description



Job ID: IRC5341


Job Summary



  • This role will be responsible for end-to-end coordination and management of the provision of wholesale services to 9mobile B2B clients spanning leased lines, capacity and collocation services.


Principal Functions



  • Managing wholesale capacity sales delivery processes from lead generation to service acceptance, billing, collections, and technical support.

  • Manage wholesale & reseller capacity lease, and voice key accounts with year-on-year revenue growth.

  • Manage Data Centre colocation accounts and grow revenues from this business segment.

  • Managing Fixed Voice partners and grow business from this segment.

  • Prospect for new clients and create more business opportunities from existing clients to increase revenue generation.

  • Interface with 9mobile technical team and partners for the swift delivery of service requests and for quick resolution of escalations.

  • Build and maintain excellent relationships with business customers with a view to understanding their business operational challenges and to providing solutions to meet their needs vis-a-vis industry trends.

  • Network and build strong working relationships with internal and other relevant stakeholders to formulate strategies to drive customer acquisition and sales.

  • Keep abreast with new developments and innovations in the wholesale/B2B market and provide proposals to drive9mobile's B2B strategy objectives.

  • Other roles as may be assigned.


Educational Requirements



  • First Degree or equivalent in a relevant discipline.


Experience, Skills & Competencies:



  • Three (3) to Five (5)years' work experience, with at least Two (2) years in a similar role

  • Good telecom technical knowledge especially relating to transmission, capacity and connectivity.

  • Market savvy and knowledge of evolving industry trends

  • Good business development acumen

  • Strong interpersonal skills

  • Customer relationship management skills

  • Working knowledge of Microsoft Office -Excel, Word, and PowerPoint/

  • Report generation and documentation ability.


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