• Application Deadline: Fri, 15 Mar 2024 00:00:00 GMT
• Position: Parts Counter Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja , Delta


• City Warri


• Job Field Engineering / Technical 
  

JOB OUTLINE:

• To maintain an up-to-date and efficient Parts Service system that will satisfy new and old customers.


• To ensure maximum sales of parts are made with little or no lost sales by providing possible alternatives.

MAIN DUTIES AND RESPONSIBILITIES:

• Selling of parts by phone or face to face at the Parts Counter


• Accurately and promptly reference all parts enquiries


• Efficiently process all orders


• Receive, process, interpret and adequately vet all customers' LPOs and other related enquiries for desirable selling actions


• Agree customer payment terms with reference to the line manager


• Agree and administer customer payment documents, liaises with NGCC for payment approval


• Order and process back-order items, stock transfers and documents in liaison with Parts


• Operations and the Logistics department


• Offer technical advice and alternative solutions to satisfy customer requirements


• Respond to any customer complaints in an efficient and timely manner


• Ensure that the Counter area is always clean and tidy

PERSON SPECIFICATION:

• HND or B.Sc in Engineering Field or any related discipline with a minimum of 2 years relevant experience.