• Application Deadline:
• Position: Service Fulfilment Engineer - Rivers


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Rivers


• Job Field ICT / Computer 
  

Purpose of the Job

• Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier-grade and reliable network infrastructure and services for enterprise customers under set SLAs.


• He will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers.


• These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.


• Your key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.


• He is equally tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers - including pre-sales support, service delivery (installation & configuration) as well as support calls or visits.

Educational Qualifications & Functional Skills

• Education: B.Sc in Computer Science / Computer Engineering / IT Related Disciplines


• Technical: Understanding of Communications Networks. Cisco network certification is required


• Technical: A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)


• Technology: High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]


• Language: Fluent English


• Communication: Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization.

Work Experience:

• At least 1 year of experience within the telecoms space as a Network/Communications Engineer


• A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)


• A good grasp of technical (wireless & wireline) installations and a willingness to learn more


• Practical Experience with Network Connectivity Devices (Routers & Switches)


• Experience with LAN/WAN Network Design and Configuration


• Good working knowledge of Microsoft Office Suite [including MS Project &Visio].