• Application Deadline:
• Position: Team Lead - Network Monitoring Centre - Rivers


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 6 years


• Location Rivers


• Job Field ICT / Computer 
  

Purpose of the Job

• Proffer innovative solutions to various network problems and ensure that customer needs are properly defined and satisfactorily met.


• Implement and evaluate the working of systems/applications/networks.


• Stay abreast of new technologies emerging in the industry.


• Provide supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.


• Consistently provide high-quality customer service and support while ensuring customer satisfaction.

Educational Qualifications & Functional Skills

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.


• CCNA, CCNP (Desired)


• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.


• Understanding of iTIL v4 service management.


• Excellent business communication skills both verbal and written.

Work Experience:

• Hands-on experience with the following is a must: Routing, Switching, and GPON Technology.


• 3 – 6 years’ work experience.


• Experience with Wired, Wireless Point-to-Point, and Point-to-Multipoint technologies is desirable.


• Candidate must possess excellent customer interface, analytical, and presentation skills and be able to influence internal and external organizations.

Remuneration

• Industry standard.