Spa Therapist at UNOCASA Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78304
Job Views
136

Job Description



Job Description



  • We are seeking a skilled and dedicated Spa Therapist to join our team.

  • As a Spa Therapist, you will be responsible for providing exceptional spa treatments and services to our clients while maintaining a serene and welcoming environment.

  • Your primary goal will be to ensure our clients' relaxation, rejuvenation, and satisfaction during their spa experience.


Responsibilities



  • Perform a variety of spa treatments including massages, facials, body wraps, and other body treatments according to established protocols and standards.

  • Consult with clients to assess their needs, preferences, and any medical conditions that may affect the treatment.

  • Customize treatments to meet the individual needs of each client, ensuring their comfort and satisfaction.

  • Maintain cleanliness and organization of treatment rooms, ensuring all equipment and supplies are properly sanitized and stocked.

  • Provide information to clients about spa services, products, and promotions.

  • Uphold the highest standards of professionalism, including punctuality, appearance, and communication with clients and colleagues.

  • Follow all safety and sanitation policies and procedures to ensure the well-being of clients and staff.

  • Attend training sessions and workshops to enhance skills and knowledge of spa treatments and products.

  • Handle client inquiries, feedback, and complaints with professionalism and empathy, ensuring a positive resolution.

  • Collaborate with other spa team members to ensure a seamless and enjoyable experience for clients.

  • Maintain accurate records of client treatments and preferences, adhering to confidentiality guidelines.


Requirements



  • Proven experience as a Spa Therapist or similar role, preferably in a high-end spa or luxury hotel environment.

  • Certification or license in Massage Therapy or Esthetics from an accredited institution.

  • Proficiency in performing a variety of spa treatments including massages, facials, and body treatments.

  • Strong communication and interpersonal skills with the ability to build rapport with clients.

  • Excellent customer service skills with a focus on providing personalized experiences.

  • Ability to work independently as well as part of a team in a fast-paced environment.

  • Flexibility to work evenings, weekends, and holidays as needed.

  • Knowledge of spa products and their benefits.

  • Attention to detail and commitment to maintaining a clean and organized work environment.

  • Ability to adapt to changing client needs and preferences.

  • Physical stamina to perform spa treatments for extended periods.

  • CPR and First Aid certification is a plus.


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