• Application Deadline: Sat, 9 Mar 2024 00:00:00 GMT
• Position: Client Experience Executive / Sales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Oyo


• City Ibadan


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Identifying customer needs and taking proactive steps to maintain positive experiences.


• Maintain an accurate and comprehensive customer database


• Prepare product or service reports by collecting and analyzing customer information


• Confer with Lead, Client Experience to resolve customer complaints and dissatisfaction.


• Go the extra mile to engage and satisfy customers


• Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.


• Participate in the development of new product marketing strategies to existing/ potential customers.

Requirements

• Candidates should possess a Bachelor's Degree in Marketing, Communications, Advertising, Business Management, or a related field.


• At least 2 years' experience as a customer experience executive, or a similar customer support role.


• Extensive experience in gathering and interpreting customer experience information. Proficiency in MS Office, as well as CRM software.


• Exceptional interpersonal skills and a client- centered approach.


• Great organizational and time management abilities.


• Superb communication, collaboration, and problem-solving skills.