Housekeeping Supervisor at Mathills Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78494
Job Views
86

Job Description



Job Description



  • As a Housekeeping Supervisor, you will be responsible for overseeing the housekeeping staff and ensuring that the cleanliness and maintenance standards of the property are met.

  • Your role will involve supervising staff, managing inventory, and ensuring guest satisfaction.


Key Responsibilities



  • Staff Supervision: Supervise and train housekeeping staff. Create work schedules and ensure that staff adhere to company policies and procedures. Monitor staff performance and provide feedback for improvement.

  • Cleaning and Maintenance: Oversee the cleaning and maintenance of guest rooms, public areas, and back-of-house areas. Ensure that all cleaning tasks are completed efficiently and to a high standard. Monitor inventory of cleaning supplies and equipment, and order supplies as needed.

  • Quality Control: Conduct regular inspections to ensure cleanliness and maintenance standards are met. Address any maintenance issues promptly and ensure they are resolved.

  • Guest Satisfaction: Respond to guest requests and concerns in a professional and timely manner. Work with the team to ensure that guest rooms are prepared according to company standards.

  • Training and Development: Train new staff on housekeeping procedures and standards. Provide ongoing training and development opportunities for existing staff.

  • Health and Safety: Ensure compliance with health and safety regulations. Implement and maintain safety procedures and practices. Monitor and report any health and safety hazards.


Qualifications and Skills



  • Candidates should possess an OND, HND, or B.Sc Degree with at least 2 years experience.

  • Previous experience in a similar role, preferably in the hospitality industry.

  • Strong leadership and communication skills.

  • Excellent attention to detail.

  • Ability to work well under pressure and in a fast-paced environment.

  • Knowledge of housekeeping procedures and cleaning techniques.

  • Proficiency in MS Office and related software.


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