Job Description
Human Resources Generalist – Sub-Saharan Africa
Job Summary:
TLScontact Limited has an exciting opportunity for a Human Resources Generalist
The HR Generalist provides strategic and hands-on support for the HR function in the areas of recruiting, onboarding, employee relations, compliance, immigration, benefits, compensation, and training in a fast-paced, evolving research environment for our offices in the Sub-Saharan Africa Region.
Overview of Duties:
- Partner with hiring managers and central administration to identify budgeted personnel needs
- Organize and coordinate recruiting process (create ads, manage on-line postings, schedule interviews, extend offers, prepare new hire paperwork)
- Organize and implement the onboarding process for new hires (conduct orientation to the
- Organization, present and explain benefit offerings, and provide employees with a welcoming and inclusive experience)
- Assess potential candidates for fit within position (skills, education, competency, culture alignment)
- Provide employee relations support for employees and managers, including resolving issues
- Assist HR Business Partner in maintaining departmental budget.
- Facilitate scheduled performance review process, providing guidance, tools and training for managers and employees.
- Develop and deliver various HR trainings (open enrolment, performance evaluations, HR best practices, etc.)
- Assist in benefits enrolment & administration
- Provide HR reports as needed
- Maintain current working knowledge of compliance and regulatory concerns, industry trends and best HR practices for the Sub-Saharan Africa Region
- Participate in continuous HR improvement initiatives and metrics
- Maintain confidentiality and accurate HR files
- Handle other HR duties, as needed
Professional and Education Requirements:
- Bachelor’s Degree in Social Sciences
- 3 years’ experience as a Human Resources Officer
- Knowledge of federal, state, and local employment laws and regulations within the Sub-Saharan Africa Region
- Knowledge of principles and best practices for recruitment and selection
- Excellent listening, verbal, and written communication skills with employees and all levels of management; able to create a working environment of open communication and trust
- Highly detail-oriented with excellent organizational skills and multi-tasking abilities
- Ability to confidentially manage HR and medical related information and always demonstrate ethical and professional conduct
- CIPM certification is an added advantage
- Fluency in French is an added advantage