• Application Deadline: Mon, 25 Mar 2024 00:00:00 GMT
• Position: Operations Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Lagos


• City Ikoyi


• Job Field Administration / Secretarial 
  

Job Summary

• As an Operations Analyst, Your responsibility is to identify and participate in initiatives aimed at solving key operational problems within the organization and its subsidiaries.

Job Responsibilities

• Planning and organizing business administrative activities


• Develop and oversee daily operations and processes


• Suggests areas for improvement in internal processes along with possible solutions


• Ensure all business service papers are available


• Support the business to document relevant information for internal and external use


• Assist teams in analyzing and maintaining operational data


• Ensure compliance with best business practices and quality standards


• Contribute to innovation of new products through product/service operations process development


• Provide excellent customer service to build and maintain strong relationships with customers.

Job Requirements

• B.Sc / HND in Business Administration or Social Sciences or related field


• Minimum of 7 years cognate experience with Customer Support Experience


• IT professional certifications


• Yellow Belt Lean Six Sigma Certification is desirable.