Meeting Room Supervisor at Alpha Mead Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78741
Job Views
100

Job Description



Responsibilities



  • Managing a high-quality, customer-focused Executive/Conference room service,

  • Complete regular housekeeping checks throughout the Executive/Conference rooms to deliver a seamless meeting room experience to all internal and external users

  • Ensure the rooms are tidy and assets within the room are in good condition

  • Set and re-set conference and meeting rooms in a timely fashion

  • Being the first point of contact for all room issues, providing timely responses, and coordinating remedial work

  • Report faults immediately through the facilities response center or supervisor as appropriate

  • Advise users on meeting room availability and suitability by using the On-Line Room Booking System

  • Oversee the coordination of all meeting room bookings

  • Control entry and exit of visitors and employees, ensuring that any security procedures are followed

  • Manage visitor’s requests in a polite, friendly, and professional manner

  • Oversee the maintenance and accuracy of visitor’s log

  • Respond to telephone calls within the specified response time


Qualifications



  • B.Sc. degree in any discipline

  • Minimum of 1 year of experience in a client-facing role.

  • A high degree of attention to detail and the ability to work under pressure

  • Experience of being discreet when working with confidentiality and sensitive data

  • Excellent communication skills

  • Ability to use Microsoft Applications

  • Candidates residing on the island would be strongly considered.

  • Good customer service skills

  • The ability to demonstrate great teamwork


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