Deputy Banking Manager at Afconrecruit Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78943
Job Views
125

Job Description



Job brief



  • We are seeking a leadership-focused, responsible, and trustworthy Deputy Bank Manager to join our team!

  • The ideal candidate will have previous experience working in commercial banking, preferably within a lead or supervisory role.

  • The key focus of the role will be to support the bank manager with day-to-day tasks to ensure that the branch operates to the highest standard.


Responsibilities



  • Liaise with the bank manager to ascertain the priority workloads on any given day.

  • Lead shifts of cashiers, tellers, and other banking personnel in the absence of the Bank Manager.

  • Open and close the branch of the bank in the absence of the Bank Manager.

  • Assist with curating the rota, and schedule for various team members to ensure enough cover is always in place.

  • Assist with hiring and interviewing of new team members and provide training and guidance to new hires.

  • Ensure that any queries are resolved, whether from staff members or customers.

  • Collaborate with Cashiers and other banking staff to help resolve technical and customer-related problems.

  • De-escalate and calm angry or upset clients down, and provide suitable resolutions for clients within the bank.

  • Be a keyholder to the safe room or safe deposit box room.

  • Regularly attend emergency training and keep up to date with safety procedures.

  • Conduct emergency drills alongside the bank manager and provide continuous training and development to the banking team.

  • Ensure correct reconciliation is completed on a daily or weekly basis as requested.

  • Ensure all monies are safely stored in the safe area.


Requirements



  • Bachelors’ Degree or above in Finance, Business Finance, Accounting, or related field or vocational qualification and relevant experience

  • Minimum of 5 years’ experience within a banking role, preferably as a team lead, shift lead, or supervisor

  • Demonstrated knowledge of banking operations and procedures

  • Excellent attention to detail

  • Good Leadership skills, with the ability to mentor and train team members

  • Adept with using general banking equipment such as computers, tills, and safes

  • Good communication skills, both written and verbal

  • Good computer skills, including Excel and Outlook

  • Highly organized and able to work under pressure to specific deadlines

  • Great Math skills


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