Front Desk & Telemarketing Executive at Mikano

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78960
Job Views
118

Job Description



Responsibilities



  • Welcome visitors in a professional manner.

  • Answer phone calls professionally, screen and forward incoming calls as necessary.

  • Ensure the reception area is tidy and presentable

  • Make cold calls to potential customers.

  • File and store documents for easy retrieval.

  • Perform other administrative tasks as may be required.

  • Collaborate with procurement officer to maintain record and organise office supplies stock.

  • Schedule in-house and external events, maintain a corporate calendar and schedule and book meetings.

  • Manage important and confidential company documents.

  • Manage company database entry and client files.

  • Provide support to walk-in clients/customers.

  • Follow-up with clients within a week of vehicle repair and confirm durability and sustainability of repairs.

  • Carry out occasional feedback/survey with existing clients towards customer retention.


Requirements



  • First Degree in Business Management, Engineering, and other Social Sciences

  • 3 - 5 years’ experience in Sales.

  • Successful track record in B2B / B2C sales and negotiation.

  • Mastery experience in sales techniques.


Competencies:



  • Excellent communication and presentation skills.

  • Flexible.

  • Great attention to detail.

  • Deadline-Oriented.

  • Trustworthy and dependable.


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