Telesales Executive at Chateau Royal Real Estate Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
78967
Job Views
121

Job Description



Job Responsibilities



  • Calling existing and potential customers to persuade them to purchase company products and services.

  • Accurately recording details of customers’ purchase orders.

  • Processing all customer purchases accordingly.

  • Generating promising leads for the outside sales team to pursue.

  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

  • Developing and sustaining solid relationships with customers to encourage repeat business.

  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.

  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.


Requirements



  • Bachelor's or Associate's Degree in Marketing, Communications, Business Administration, or related field is preferred.

  • Certified Sales Professional (CSP) accreditation is an added advantage.

  • Proven experience working as a telesales executive.

  • Proficiency in all Microsoft Office applications.

  • The ability to follow scripts.

  • Strong negotiation and consultative sales skills.

  • Excellent organizational and problem-solving skills.

  • Effective communication skills.

  • Exceptional customer service skills.


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