Job Description
Responsibilities
As the Divisional Head, you will be responsible for:
- Direct all operational aspects including distribution operations, customer service, human resources, administration and sales in allocated Bracnhes.
- Assess local market conditions and identify current and prospective sales opportunities in allocated braches
- Develop forecasts, financial objectives and business plans forallocated braches
- Meet goals and metrics
- Manage budget and allocate funds appropriately acorss allocated braches
- Bring out the best of branches'personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Adhere to high ethical standards, and comply with all regulations/applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay abreast of competing markets and provide reports on market movement and penetration
Experience
- Interested candidates should possess a Bachelor's Degree in relevant fields with 5 - 8 years work experience.
- Proven experience in a similar role within the finance industry, especially a Microfinance Bank is strongly preferred.
- Experience in developing and implementing strategic plans is required.
- Master's Degree is a plus.
- Microfinance Certification is an added advantage.