• Application Deadline: Mon, 15 Apr 2024 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 2 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦200,000 - ₦300,000/month
  

Job Details

• Listen to customers’ concerns, issues and questions


• Resolve customers’ concerns and answer customers’ questions to your best ability


• Answer Queries via telephone


• Maintain a positive attitude and calmly respond to customers’ complaints


• Open new customer accounts


• Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise


• Recommend possible products to meet the customers’ needs


• Refer issues and questions to managers if necessary


• Prepare product and customer reports by gathering data collected during customer interactions