• Application Deadline: Sun, 10 Mar 2024 00:00:00 GMT
• Position: Graduate Intern - IT Support


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Graduate Jobs  , ICT / Computer  , Internships / Volunteering 
  

Responsibilities:

• Proactive and always alert and following up to respond and get things done, while using every escalation as an opportunity to improve laid down procedures and follow-up on communication and implementation of the same.


• In depth Experience with Microsoft Outlook, Word, Excel, and PowerPoint.


• Basic knowledge on servers, cloud computing & security


• Knowledge of IT Support procedures, systems, administration, and support with the ability to sustainably clarify, improve and change existing or new operational IT Support initiatives.


• Knowledge of ticketing system, Service Level Agreement, key performance indicators


• Knowledge of desktop, laptop, mobile device, and unified communications (IP phone, voip, conference system) troubleshooting installation and troubleshooting.

Requirements

• A recent graduate with a Bachelor's degree in Computer science or a related field.


• Strong desire to learn and a genuine interest in telecommunications.


• Excellent problem-solving and analytical skills.


• Effective communication and teamwork abilities.


• Self-motivated with a strong commitment to professional growth.