• Application Deadline:
• Position: Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Description

• We are looking for a customer-centred Relationship Officer with experience in the real estate industry who will engage with clients and preserve trusting relationships.


• The ideal candidate should like meeting new people and be able to interact with people in various ways such as in person, through emails, and talking over the phone.


• You must possess excellent communication skills and maintain the organisation's core values.

Work Duties

• Market company properties for sale and leases on all social media platforms.


• Manage and resolve complaints made by customers.


• Prepare business documents, such as allocation letters and deeds of assignment.


• Handle post-construction inquiries from clients.


• Listen to and comprehend the client’s problems with the intent to solve them.


• Resolve client and resident complaints quickly and efficiently.


• Keep clients updated on the latest products to increase sales.


• Prepare and send weekly Newsletters.

Qualifications and Background

• Minimum of HND in Marketing or related fields


• 3 - 5 years of experience with most years in a Customer Service Role.


• Experience working in the Nigerian Real Estate Industry is a plus.


• Excellent interpersonal skills.


• Proficiency in the use of Microsoft Word and Excel.


• Good telephone etiquette.


• Ability to multitask.


• Experience working in a fast-paced environment.


• Highly organised, thorough and detail-oriented.


• Superior problem-solving skills in business and everyday situations.


• Ability to apply critical thinking skills to resolve complex issues.


• Ability to remain calm in frustrating situations.


• Effective written and oral communication abilities.


• Excellent recordkeeping and data entry skills.