• Application Deadline: Fri, 8 Mar 2024 00:00:00 GMT
• Position: IT Support


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• Job Field ICT / Computer 
  


• Salary Range ₦150,000 - ₦200,000/month
  

Essential Duties and Responsibilities: 

Responsible for providing support to the Counsel on hardware, software, telephone, printing and computer network-related problems. makes sure that the company’s IT devices and services remains functional and accessible for all Staffs. troubleshoots and resolves standard and non-standard hardware and software problems and documentation activities.

• Perform related duties as assigned by IT Operations


• Maintain a work log of request tickets and maintenance tasks


• Ensure All Staffs data are real time back up


• Updating computer software. as well as upgrading hardware and systems.


• Maintain compliance with all company policies and procedures


• Supervise the logging of network conditions and requirements


• Assist with organizing the meeting and setup


• Prioritise and manage many open cases at one time


• Provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues

Education and/or Work Experience Requirements: 

• Excellent verbal and written communication skills


• A bachelor's degree in computer science, information technology, or similar.


• 2-3 years of experience as an IT support specialist


• Excellent computer proficiency (MS Office – Word, Excel and Outlook)


• In-depth knowledge of MacOs and Windows OS


• Exceptional ability to provide technical support and resolve queries.


• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices


• Able to work in a team as well as independently