• Application Deadline: Wed, 13 Mar 2024 00:00:00 GMT
• Position: Customer Experience Executive


• Job Type Full Time


• Qualification OND


• Experience 2 years


• Location Lagos


• City Lekki


• Job Field Customer Care 
  

Responsibilities

• Act as a beauty lifestyle product consultant to customers


• Offer information about merchandise selection to help customers choose wisely.


• Have deep product knowledge and exhibit familiarity with all product information.


• Proactively engage with customers through various channels to understand their needs and preferences.


• Address customer inquiries, concerns, and feedback promptly and effectively, striving for first-contact resolution


• Encourage satisfied customers to become brand advocates through testimonials, reviews, and referrals


• Maintain accurate and detailed customer records, ensuring confidentiality and compliance with data protection regulations.

Requirements

• OND / HND / Degree


• Minimum of 2 years of proven experience in similar position


• Only candidates located within Lekki, Victoria Island and Lagos axis will be considered.