Lead recovery activities across all cities and new locations.
Reviews debt recovery process’s effectiveness and policies.
Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
Staff Development: Involvement in the career development of the team and any staffing decisions.
Leadership: effectively lead, manage and develop collections teams across current and new city launches.
Requirements
5-8+ years of proven experience with at least 4 year in a managerial role and credit
Asset recovery/insolvency background
Strong execution skills
Ability to effectively communicate to different audiences in different functions in multiple geographic locations.
Knowledge of Credit Risk fundamental principles and their application to collections and recoveries strategy
Strong Excel skills, especially with pivot tables and data manipulation/presentation
Exceptional organizational, time management, and problem-solving skills
Must be able to perform independently, be self-motivated, and demonstrate initiative.
Ability to work on big data and generate insight for decision making.