IT Support Engineer at PalmPay

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
79738
Job Views
169

Job Description




  • Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.


Key Responsibilities:



  • Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.

  • Provide support to end-users, resolving hardware and software issues promptly.

  • Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.

  • Assist in enforcing security standards, regulatory compliance, and best practices.

  • Stay updated on emerging technologies and industry trends, contributing to technology improvements.

  • Support system monitoring, troubleshooting, and maintenance to minimize downtime.

  • Assist with vendor management, contract negotiations, and issue resolution.


Qualifications and Experience:



  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • A Master's degree is a plus.

  • Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.

  • Strong problem-solving skills and the ability to work under pressure.

  • Effective communication and interpersonal skills for collaboration with teams.

  • Eagerness to learn and grow in the IT support field.


Benefits:



  • Opportunity to work with cutting-edge technology and gain hands-on experience.

  • Collaborative and innovative work environment.

  • Professional development and growth opportunities.

  • Competitive compensation and benefits package.


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