• Application Deadline:
• Position: Field Operations Manager - Nigeria


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 years


• Location Lagos


• Job Field Engineering / Technical 
  

BURN is looking for a Field Operations Manager – in Nigeria who will work closely with various management teams to ensure that business operations are efficient.



Duties and Responsibilities

• Inventory planning and management: Lead all inventory planning and management efforts in the country; design and develop appropriate processes and procedures to optimize inventory levels and controls across the network of warehouses and stockiest points. Build a network of regional warehouses and stockiest points from scratch.


• Inbound logistics: Manage all clearing and importation of finished goods and potentially CKD kits into Somalia from Kenya and China.


• Outbound Logistics: Ensure seamless transfer of stock from the central warehouse to the network of regional warehouses and stockiest points.


• Carbon registration: Assist in the design and development of strategies to ensure 100% end-user data/ registration in both B2B and B2C distribution settings. Ensure all carbon data requirements are adhered to at the warehouse and stockist points.


• Aftersales: In collaboration with the management team, design and develop the aftersales strategy. Build and manage the call centre and network of repair stations from scratch.


• Team Management: Build and manage a team of warehouse officers and support staff.


• Collaboration: Be an organizer and go between Finance, Admin, and other support functions.


• Forecasting: Own all shipment forecasts and liaise regularly with production and operations teams at HQ.


• Reporting: Produce analytical reports for the management team on the performance of operations.


• Monitoring of Trade Regulations: Stay updated with trade regulations about cooking appliances. Closely monitor any changes in tax/ duty and escalate accordingly.

Skills and Experience

• Excellent written and verbal communication skills.


• Bachelor’s degree from a university (Master’s degree / MBA is a plus)


• 3+ years of B2B and B2C sales and operations experience at a mid-level in Somalia.


• 3 years of supply chain management experience (demand, supply, and inventory planning) in Nigeria preferably in an environment of finished goods, parts and kits would be a plus.


• 3+ Years experience building and managing a network of warehouses and stockiest points.


• 2 Years managing an aftersales office and team.


• 3 Years experience importing goods into Nigeria and working with customs.


• Excellent written and verbal communication.


• Strong analytic/number crunching background, supported by excellent graphical presentation skills.


• Strong leadership and people development skills.


• Experience managing ‘know your customer programs; develop incentives to ensure the return of end-user data in both B2C and B2B settings.


• Enthusiastic, proactive, organized, creative, a desire to “sell for good” and a willingness to get your hands dirty.


• Experience working on carbon offsetting projects, preferably with a focus on renewable energy products.