• Application Deadline: Tue, 26 Mar 2024 00:00:00 GMT
• Position: Agreement Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Kogi


• Job Field Engineering / Technical 
  

We are looking for an Agreement Manager to join our West Africa Operational Organization based  in Kogi State, Nigeria

Main responsibilities:

• Responsible for building strategic partnerships with assigned customers.


• Enforce conformance to QHES policies and procedures in own responsible area.


• Lead, manage, train, coach and ensure competence levels for the team of plant managers.


• Responsible for making lifetime forecasts and annual budgets/estimations for the agreements.


• Manage Customer Relationship Management and customer satisfaction.


• Carrying out Wärtsilä's obligations in the service agreement in accordance with the service agreement, the Wärtsilä Energy Agreement Management process and general management practices in a safe and cost effective way in order to ensure quality of work


• Monitoring that customer complies with its obligations in the service agreement and conduct customer communication


• Prioritising actions that lead or contributes to increased customer satisfaction


• Continuously exploring ways to create more value for customer and customers business


• Leading continuous performance improvement plan and related business case for enhanced reliability and efficiency of the plant (upselling)


• Develop understanding for own organization what is required to ensure renewals of contracts (renewal)


• Ensure that competence assessments and development plans are conducted (internal and external)


• Planning, budgeting and managing result for the work under the service agreement


• Optimising assets such as inventories, receivables, fixed assets etc tied to the service agreement


• Communicating with relevant internal and external stakeholders as per Agreement Management-, Agreement Sales-, Service Projects Sales-, Parts, Field Service and Package Sales Procedures


• Managing disputes arising with the customer under the agreement, including leading the internal team involved in supporting the dispute resolution


• Monitoring Wärtsilä's compliance with laws during the execution of the service agreement, including trade sanctions


• Monitor receivables situation, investigate reason for non-payment, make action plan and involve internal stakeholders as required in order to ensure payment in time by the customers

Requirements:

• 10 years of Power Plant experience.


• Bachelor’s degree in engineering.


• English Fluency is a must.


• Ideally candidates from Marine or Energy Sector.


• Knowledge in Operation and maintenance activities of the plant.