Confirm the ownership of the business (neighbor reference)
Confirm the business activity is correctly stated
During visitation, ensure clients' shop and business address correspond with what is documented in the file; The address verification should be comprehensive and detailed, where possible sketch how to locate said address. Things like landmarks, and popular name amongst others should be infused into report.
Review the value of clients’ goods in the shop/home to ensure that proper evaluation was conducted before presentation for approval
Is the stock sighted in the shop /home worth the loan amount disbursed?
Ensure that the compulsory deposits by clients are credited into their accounts. This can be done by checking clients’ accounts on bank-one before or after disbursement of the loan.
Compulsory deposit – 10% or 5% and 2% fee for other charges
During client visitation, ensure customers’ balances are confirmed with them if they are met in shops in order to possibly uncover any cash suppression perpetrated by field/collections officers
Confirm from delinquent customers the reason for non-repayment (delinquent loan).
Where necessary, obtain response of the Account officer on your findings
Note observations appropriately
Perform other task as assigned by Head, Audit & Compliance.
Conduct detailed background checks of champions and their guarantors
Timely follow-up and closure of assigned verification checks.
Delivery of confidential documents.
Ensure the champion's data and reports are complete, accurate, and consistent.
Conduct verification on matters entrusted within the sales team
Gather information and evidence through face-to-face interviews
Gather recorded statements and documentation
Organize all the collected data and information.
Expected to write visitation reports.
Qualifications
Candidates should possess a Bachelor's Degree in Social Sciences.