• Application Deadline: Wed, 20 Mar 2024 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Abuja


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Qualifications:

• Bachelor’s degree or HND in Linguistics, Communications or a related field


• Proven experience as Customer Service Rep


• Must be conversant with a Customer Service Software


• Strong communication skills

Skills/Responsibilities:

• Act as a liaison between the company and Customers


• Provide product/services information


• Answer phone calls, emails, and other forms of communication promptly and professionally.


• Effectively communicate information, instructions, or solutions to customers.


• Schedule appointments or reservations as needed.


• Gather feedback from customers to assess their satisfaction and identify areas for improvement.


• Ability to multitask.


• Must be able to pay attention to details.