• Application Deadline: Sun, 31 Mar 2024 00:00:00 GMT
• Position: General Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 15 - 20 years


• Location Abuja


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦300,000 - ₦400,000/month
  

DUTIES & RESPONSIBILITIES

• Responsible for supervising the activities of all the departments and sets clear objectives.


• Plans activities and allocate responsibilities to achieve the most efficient operating model.


• Manage budgets/expenses, analyses and interpret financial information and monitor sales profits.


• Develop and implement an intuitive and effective marketing strategy to promote Peniel’s services.


• Communicate with guests when appropriate by welcoming them, address their complaints, find solutions to problems, offer information, etc.


• Deal with maintenance issues, shortages in staff or equipment renovation, etc.


• Inspects facilities regularly and enforce strict compliance with health and safety standards.


• Hold regular briefings and meetings with all departmental managers.


• Oversee the operations functions of the hotel, as per the Organizational chart.


• Ensure full compliance to Peniel’s operating controls, SOP’s, policies, procedures and service standards.


• Lead all key property issues including capital projects, customer service and refurbishment.


• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.


• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.


• Ensure that monthly financial outlooks for rooms division, Food &Beverage, Admin & General, on target and accurate.


• Maximizing apartment yield and the revenue through innovative sales practices and yield management programs.


• Prepare a monthly financial reporting for the owners and stake holders.


• Responsible for corporate client handling and take part in new client acquisition along with the sales team whenever required.


• Provide effective leadership to the  team members.


• Lead in all aspects of business planning.


• Respond to audits to ensure continual improvement is achieved.


• Be accountable for responsibilities of department heads and take ownership of all guest complaints.


• Overseeing and managing all departments and working closely with department heads on a daily basis


• Other duties as assigned.

EDUCATION & TRAINING

• Minimum of a B. Sc in Tourism, Business Administration or other related courses.

KNOWLEDGE & EXPERIENCE

• About 15-20years in the hospitality industry, and about 5-10years of experience as a General Manager or other related managerial positions

SKILLS & ABILITIES

• Proven experience with clear track record of managing a hotel/service apartment.


• Must possess outstanding management skills and extensive hands-on experience.


• Should possess apt understanding of hospitality management best practices and relevant laws and guidelines.


• Should possess an outstanding leadership skill and pays a great attention to details.


•  Working knowledge of MS office; knowledge of hotel management software is an advantage.


• Excellent customer service skills as well as a strong business mindset.


• Demonstrable aptitude in decision-making and problem solving.


• Must be reliable with the ability to multi-task and work well under pressure.


• Should have a good knowledge of sales and Marketing.


• Excellent organizational and time management skills

WORKING CONDITIONS

DAYS OF WORK

 7 days with 2 days off in a week.

BENEFITS

 NHIS