• Application Deadline:
• Position: IT Support Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• Job Field ICT / Computer 
  

Responsibilities

• Support in setting up and installing new hardware and software systems.


• Assist in diagnosing and troubleshooting computer or network issues.


• Support with maintaining hardware and software by conducting regular maintenance and updates.


• Identifying and resolving network, connectivity, and server issues.


• Upgrading firmware, software, and outdated hardware systems.


• Assist in monitoring and maintaining security systems and installing updates.


• Providing technical support to users and resolving technical errors.


• Performing regular tests, upgrades, and backups.


• Set up, update, and manage company websites and online resources, such as Google Maps, Google Business, and social media pages.


• Provide support to employees across multiple internal software systems such as Enterprise software, Outlook Emails, and more.


• Assist in preparing technical documents, such as error and maintenance reports.


• Creating user documents and providing training on new computer systems.

Requirements

• Bachelor's Degree in Computer Science/Computer Engineering, Information Technology, or related fields.


• At least 4 year of experience as an IT support or in a similar role.


• Proficiency in computer operating systems, such as MS Windows, MAC OS, and Linux.


• Exceptional working knowledge of computer systems, including networks, servers, and system maintenance.


• Good understanding of computer equipment, including laptops, servers, printers, and routers.


• Excellent problem-solving, analytical and critical-thinking skills.


• Good written and verbal communication skills.


• The ability to stay up to date with the latest advancements in hardware and software.


• Taking ownership and having an action-oriented mindset.