Front Desk Officer at St. Ives Specialist Hospital

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
80537
Job Views
90

Job Description



Responsibilities



  • Greet guests and provide them with superb customer service.

  • Answer all client questions and incoming calls.

  • Assisting patients with filling out forms and answering their questions

  • Redirect phone calls to the appropriate department and take down messages.

  • Accept all letters and packages, and distribute them to their appropriate departments.

  • Monitor, organize and forward emails.

  • Maintain client records and files onElectronic Medical Record (EMR)

  • Keeping the front desk or office organized and running smoothly

  • Scheduling appointments and follow-ups for patients

  • Calling patients to remind them of their appointments


Job Requirements



  • HND or BSc degree in related fields

  • Candidates must have 3 - 4 years experience

  • Excellent people management skills

  • Critical thinker and problem-solving skills

  • Team player

  • Good time-management skills

  • Great interpersonal and communication skills

  • Customer-oriented mindest

  • Experience with EMR.


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