• Application Deadline: Thu, 28 Mar 2024 00:00:00 GMT
• Position: Customer Support Officer (Male)


• Job Type Full Time


• Qualification OND , Secondary School (SSCE)


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care 
  

Job Description

• Ensure prompt response to customers' requests and enquiries at all times and across all channels


• Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.


• Ensure customer satisfaction and provide professional customer support.


• Escalate customer complaints/enquiries and other observations to relevant personnel as appropriate


• Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage


• Provide firstlevel technical support services.


• Monitor and maintain customer database servers.

Requirements

• Candidates should possess SSCE/ OND and IT can apply


• 0-1 years of work experience.


• A MALE is required.


• Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.


• Must be ready to operate on shift (Morning / Night).


• Working knowledge of the computer is required.


• Must have excellent communication skills.