• Application Deadline: Wed, 3 Apr 2024 00:00:00 GMT
• Position: Customer Service Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Lagos


• Job Field Customer Care 
  

Job Responsibilities

• Receives customer's complaints and questions


• Give clients information about production and services


• Take client's orders, process production, material specification and give a delivery report


• Raise requests for materials needed as approved with clients from vendors


• Work with the Operations team, Design team, and installers to see completion of projects


• Keep records of customers data, interactions, transactions, comments and complaints


• Provide feedback and progress reports to clients on project processes


• Ensure projects are completed, schedule walk through with clients and endorse completion forms


• Ensure customer satisfaction and provide professional customer support.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 2 - 4 years work experience.