• Application Deadline:
• Position: NOC Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field ICT / Computer 
  

Duties & Responsibilities

• Primary responsibility for all the system & service alarm monitoring, alarm management, network management systems, customer support for all network elements including network improvement.


• Resolution of escalation faults as per the defined escalation matrix. Providing change request, maintenance and new link delivery support to the network and customer issues.


• Provide backend support to internal (Field engineers) as well as to external clients during the setup of new circuits and during fault resolution.


• Provide technical reports and details to support fault analysis and management reporting; network faults analysis, root cause analysis and network performance.

Required Qualifications

• Minimum of Bachelor's Degree in Engineering / Computer Science or related field


• Minimum of 1 (one) year experience.


• Knowledge of IP/MPLS, microwave and fiber optics technology


• Good oral and written communication skills.