• Application Deadline:
• Position: Head of Operations (Bank)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities

• Formulate business strategy with others in the executive team


• Design policies that align with overall strategy


• Implement efficient processes and standards


• Coordinate customer service operations and find ways to ensure customer retention


• Ensure compliance with local and international laws (e.g. data protection)


• Oversee the implementation of technology solutions throughout the organization


• Manage contracts and relations with customers, vendors, partners and other stakeholders


• Evaluate risk and lead quality assurance efforts


• Oversee expenses and budgeting to help the organization optimize costs and benefits


• Mentor and motivate teams to achieve productivity and engagement


• Report on operational performance and suggest improvements

Requirements

• Bachelor's Degree in Business, Computer Science, or a related field.


• Experience as a head of operations or in a similar role.


• Knowledge of business functions.


• Solid knowledge of data analytics.


• Strong mathematical literacy.


• Excellent organizational and leadership qualities.

Salary

N100,000 - N350,000 Monthly.