Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
8101
Job Views
140

Job Description



Job Description  



  • Currently, we are seeking for a Field Sales Specialist.  

  • In this role, the successful candidate will win, retain, develop, plan and manage medium sized Business Customers.

  • In addition, the successful candidate will gather customer and market information to update Product and Trade Lane Management on current conditions.


Key Responsibilities



  • Seeks and prospects for MBC targets to win new customers generally in the 30k - 500k range Net Sales per annum

  • Plans and manages medium-sized Business Customers

  • Builds rapport and trust with customers by being informed about customer’s business and the market

  • Assesses the type and size of customer needs

  • Recommends solutions based on customer needs by using industry knowledge

  • Closes business connecting a customer need with a DHL solution and the value it may create for the customer

  • Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.

  • Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs

  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)

  • Completely uses DGF iSELL

  • Transfers SC with high value potential to key account Sales channel and opportunities with lower value to TeleSales (in case lead was not assigned correctly)


Skills, Qualifications & Experience



  • Minimum of a University Degree

  • Deep knowledge on DGF products (AFR/OFR/IWS)

  • Good communication and presentation skills, ideally selling experience in competitive markets

  • High degree of self-confidence, initiative and commitment

  • PC literate, excellent organizational, communication incl. telephone and writing skills

  • Knowledge of freight forwarding business

  • Good administration skills

  • Cooperative working with others to achieve targets and objectives

  • Responsibility and capacity to keep commitments

  • Compliance with the intent of policies, procedures and agreements

  • Fluent in English


We Offer



  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.

  • Possible further career development

  • Competitive salary.


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