• Application Deadline: Fri, 29 Mar 2024 00:00:00 GMT
• Position: Head of Business Relations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 2 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Description 

• Review of Firmus Account Transactions on BankOne i.e., for Return cheques/Customers’ Transactions & Follow up on documentation.


• Monitor, update and follow up on all Firmus Liability generation.


• Phone Calls to Customers & Prospects to understand & plan for the day’s sales


• Review the Firmus’ relationship with the customers and the customers’ business operations for the past month basically to ensure customer retention and give feedbacks.


• Escalate any issue that may arise in the relationship between customers and Firmus to the Firmus CEO and ensure that you have a winning mindset by taking advantage of any opportunities that could arise.


• Understand the customers’ programme for the present month.


• Maintain a Fixed Deposit Maturity Schedule and confirm customer’s mandate


• for rollover or otherwise at least two weeks to maturity date.


• Documentation of Credit Files: Account Officers are expected to review their


• customers’ files to ensure that:
  
  
  
  • They are properly compartmentalized, and documents are filled in the relevant compartments.
  
  
  • Copies of every letter/approval are properly filled.
  
  
  • A history of the relationship is easily obtained by any person that goes through the file
  
  
  
  

Meet all Agreed Targets:

• Liability Generation


• Asset Creation


• Retail Deposits


• Number of Accounts


• Number of Cards


• Volume per card


• Reactivation Of dormant accounts


• Other e-channel platforms


• Ensure all reports are done/ submitted on a daily, weekly, monthly, and quarterly basis.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 0 - 2 years work experience.