• Application Deadline: Wed, 15 Jun 2022 00:00:00 GMT
• Position: General Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Abuja


• Job Field Administration / Secretarial 
  

Location: Abuja (FCT)

Job Description

• Oversee the operations of the restaurant and service apartment, as per the Organizational chart.


• Hold regular briefings and meetings with all head of departments and staff.


• Ensure full compliance to operating controls, mission, policies, procedures and service standards.


• Lead all key property issues including capital projects, customer service and refurbishment.


• Handling complaints, and oversee the service recovery procedures.


• Responsible for the preparation, presentation and subsequent achievement of the establishment’s annual Operating Budget, marketing & Sales and Capital Budget.


• Manage on-going profitability of the establishment ensuring revenue and guest satisfaction targets are met and exceeded.


• Ensure all decisions are made in the best interest of the company and management.


• Deliver hotel budget goals and set other short and long term strategic goals for the establishment.


• Developing improvement actions carry out cost savings.


• Closely monitor the service apartment and restaurant returns on a daily basis and take decisions accordingly.


• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.


• Maximizing room yield and restaurant revenue through innovative sales practices and programs.


• Prepare a monthly financial reporting for the owners and stake holders.


• Draw up plans and budget (revenues, costs, etc.) for the owners.


• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.


• Act as a final decision maker in hiring a key staffs.


• Coordination with HOD's for the execution of all activities and functions.


• Overseeing and managing all departments and working closely with department heads on a daily basis.


• Manage and develop the Hotel Executive team to ensure career progression and development.


• Responsible for safeguarding the quality of operations both (internal &external audits).


• Responsible for legalization, Occupational Health &Safety Act,fire regulations and other legal requirements.

Requirements

• Bachelor's Degree in Hospitality, Business Administration, or a relevant field.


• A minimum of 5 years experience in hotel management or a similar role.


• Strong understanding of hotel management best practices and data entry software.


• Outstanding interpersonal communication and customer service skills.


• Exceptional leadership abilities with great attention to detail.