Lab Customer Service Representative at Demyhealth Clinic and Genomic Medicine (DCGM)

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
81105
Job Views
81

Job Description



Administrative Duties:



  • Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.

  • Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.

  •  Provide other registration/clerical, and billing support as required.

  • Ensure proper housekeeping.

  • Perform all duties and responsibilities with understanding and respect for the patient’s rights

  • Perform other related duties as required.


Education, Qualifications & Experience



  • B.Sc./HND in Biological Sciences

  • Previous Experience 2 – 4 years post-graduation experience


Knowledge, Skills, and Abilities



  • Excellent communication and interpersonal skills.

  • Excellent organizational skills to manage multiple tasks promptly.

  • Proficient use of clinical laboratory information systems.


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