Job Description
Job Brief
We are looking for an experienced and passionate Restaurant Operations Manager to oversee the activities of our restaurants. As a Restaurant Operations Manager, you will ensure that all restaurants in the organization adhere to set standards in a way that will enhance customers satisfaction and at the same time maximize profitability.
Responsibilities
- Manage all restaurants under your supervision
- Ensure that all restaurant managers deliver superior services to customers
- Plan and develop customers loyalty programs
- Working together with production department in planning new and updating existing menus.
- Plan and develop the overall restaurant marketing strategy
- Constant competitors survey
- Advise management on restaurant related matters.
- Constant training of all restaurant staff
- Evaluation of restaurant staff performance
- Estimate consumption, forecast requirements and maintain inventory
- Oversee the management of restaurant supplies
- Timely report of outlets sales performance and other necessary matters to the management.
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Requirements and Qualifications
- Minimum of BSC or HND in Hospitality management or other related field
- Minimum of4years experience as a Restaurant Manager orhigher operations role in a QSR(Quick service Restaurant)
- Extensive food knowledge
- Computer literacy
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill
Job type: Full time
Age: 28 - 40 years
Salary: Negotiable (Budget is between 180,000 – 200,000)
Other packages;
- Duty lunch
- Adequate medical service (HMO) and/or retainership
- Recharge card and Fuel allowances