Luxury Service Apartment Manager at Mapemond Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
81305
Job Views
76

Job Description

  • Application Deadline: Sun, 31 Mar 2024 00:00:00 GMT
  • Position: Luxury Service Apartment Manager

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 1 - 2 years

  • Location Lagos

  • Job Field Real Estate 



Job Description



  • Our client is seeking a dynamic and self-motivated individual with a passion for business to join their team as a Luxury Service Apartment Manager.

  • Located in the heart of Port Harcourt, this position offers an exciting opportunity to oversee the operations of a prestigious luxury service apartment.


Job Responsibilities



  • Supervise day-to-day operations, ensuring exceptional guest experiences.

  • Maintain high service standards across all operational aspects.

  • Develop and enforce policies to enhance efficiency and guest satisfaction.

  • Recruit, train, and manage a talented team of hospitality professionals.

  • Foster a positive work environment conducive to growth and performance.

  • Handle guest inquiries, concerns, and complaints with professionalism.

  • Implement guest feedback mechanisms for continuous improvement.

  • Manage budgets effectively, forecasting revenue and expenses accurately.

  • Drive revenue growth through strategic sales and marketing initiatives.

  • Ensure property maintenance meets or exceeds luxury standards.

  • Coordinate with vendors for repairs and renovations as needed.

  • Develop and execute sales and marketing strategies to attract clientele.

  • Identify partnership opportunities to enhance property visibility.

  • Utilize data analytics to assess market trends and adjust strategies.

  • Ensure compliance with regulations and licensing requirements.

  • Implement health and safety measures for guests and staff.


Qualifications / Skills



  • BSc / HND in Hospitality Management or related field.

  • 1 - 2 years relevant work experience.

  • Proven managerial experience in luxury hospitality settings.

  • Strong leadership and interpersonal skills.

  • Excellent communication and problem-solving abilities.

  • In-depth knowledge of hospitality operations, including sales and marketing.

  • Familiarity with property management software and guest relations technology.

  • Resides in Port Harcourt.


Requirements:



  • Age Range: 20 - 40

  • Gender: Female.


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