• Application Deadline:
• Position: Business Process Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Banking 
  

The Ideal candidate would be in charge of Identifying business process improvement opportunities and develop improved future state processes.

Job Description

Job Description

• Partner with business stakeholders to understand and prioritize business goals and information needs


• Collaborate with Business users and IT to create the Business Requirement Documents, user stories and other documentations that guide application development efforts and ensure successful implementation of business requirements


• Manage project engagements across all levels from initiation to closure


• Conduct stakeholder engagement sessions and focus group interviews to elicit requirements


• Conduct benchmarking, comparative analysis and impact analysis to ensure integration of business case/requirements across the enterprise


• Identify business process improvement opportunities and develop improved future state processes


• Document and manage changes to requirements and business needs


• Coordinate User Acceptance Testing and ensure alignment of developed application with business objectives


• Work with Process Designers during the design and development of the processes


• Provide ongoing support to resolve problems and fulfill service requests for process improvement


• Understand the risks, assumptions, and dependencies associated with the process and communicate impacts to time/scope/budget


• Work closely with development team to ensure requirements are accurately mapped and suitable for development


• Facilitate end-user trainings and pre- go live arrangement


• Prepare user guides, SOPs and other documentations that aide knowledge management


• Manage post go live support, issue resolution and process adoption


• Monitor and measure process performance to ascertain the delivery of improvement objectives

Job Experience

Minimum Qualifications

• 3-5 years’ experience as a Business Process Analyst in a financial institution


• Bsc in any related field


• Basic knowledge in generating process documentation


• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools