• Application Deadline:
• Position: Head of Operations (Retail Operations)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Supervise the operations of all security personnel and equipment.


• Lead and direct all activities relating to the provision of security services to the company’s clients including physical security and electronic security


• Be responsible for client operational requirements and maintain strong relationship with relevant security/law enforcement agencies


• Oversee and engage with Managers and Coordinating supervisors to ensure that security operations across all locations in the country meet the company’s service delivery standards and client operational requirements


• Conduct On the job training at all locations


• Oversee staff disciplinary issues and report to the Management


• Conduct periodic performance appraisal of all LMs/CS & other direct reports


• Schedule periodic security surveys and vulnerability assessments of all existing Clients at least once a year and as deemed necessary based on changes in risk assessment and activities at Client’s location


• Provide support to package service offerings to prospects


• Provide input into strategic decisions that affect Operations department and input for developing the annual budget


• Approve monthly Staff Nominal Roll prior the payment of salary


• Any other management Ad hoc assignments

Qualifications

• Minimum of 18 months on the ET grade


• Current Employees of Access Bank do not qualify i.e., interns, support staff.


• Banking Operations experience is required.


• The age requirement is 28-30 years old


• Grade level - ABO