• Application Deadline: Sun, 20 Feb 2022 00:00:00 GMT
• Position: Customer Care Representatives (Morning and Night Shifts)


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 year


• Location Lagos


• City Ikeja


• Job Field Customer Care 
  

Mysuredeal Online Store located in Ikeja, Lagos is recruiting suitably qualified candidates to fill the position below

Job Title: Customer Care Representative for Morning & Night Shift Job

Location: Ikeja, Lagos

Employment Type: Full-time/

Gender: Female

Age: 20-27 Years

Responsibilities

• Manage incoming calls


• Identify and assess customers’ needs to achieve satisfaction


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid and complete information by using the right methods/tools


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


• Follow communication procedures, guidelines and policies


• Take the extra mile to engage customers


• Online customer management and ability to resolve issues.

Basic Requirements

• Minimum of OND Qualification

Salary: N50,000 / Month.