• Application Deadline:
• Position: Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja , Ebonyi , Kwara , Lagos , Nasarawa , Ogun , Oyo


• Job Field Sales / Marketing / Retail / Business Development 
  

A Relationship Officer plays a crucial role in building and nurturing long-term relationships with customers while driving business growth and profitability for the bank.

• Ensure optimal usage of all devices and channels


• Work with team members to ensure that customers' needs are met


• Works closely with the line manager to ensure optimal performance


• Builds self to ensure adherence to company regulations and performance goals.


• Constant innovation about all the products the team has to offer.


• Design and implement strategic plans to reach sales targets (terminal deployment, cash out, transfer and VAS).


• Cultivate lasting relationships with customers to grow customer loyalty.


• Promote weekly, monthly and quarterly sales objectives.


• Driving Agents to do BVN enrolment and card issuance.


• Acquire Super Agents and direct Agents in the region.


• Ensure at all times 80% of terminals deployed are active.


• Ensure agents and Super Agents are adequately supported.


• Manage Agent clusters’ portfolios and targets.


• Meet personal sales target of 50 POS terminals and 50 reactivation targets per month.


• Reports directly to the Regional Relationship Lead


• Other duties assigned by your supervisor

Requirements

• BSc/HND in Business, Accounting, Economics, Management, or relevant working experience in these areas.


• At least 2 years of experience in banking or related field.


• Knowledge of Merchant Acquiring Services and Digital Banking Services within financial institutions.


• Good Communication skills and strong team player.


• Good at English and Microsoft Office (Word, Excel and PowerPoint).