The Senior Product Designer is responsible for leading and executing the design vision of our products.
They will work closely with product managers, engineers, and other designers to create innovative and user-centered products that delight our customers.
You’ll use your full range of skills from problem exploration, user research, running ideation sessions, prototyping, UX/UI design, and working closely with the engineering team to make things happen.
Furthermore, you’ll need to think strategically about the future of the product and contribute to the further development of a scalable design system and process.
You need to be a holistic problem solver who can look beyond and above pixels and contribute proactively at different levels.
Responsibilities:
Lead the design of new products and features
Work with product managers to define product requirements and user flows
Create high-fidelity prototypes and mockups
Conduct user research and testing
Stay up-to-date on the latest design trends and technologies
Partner with product managers to define and evolve product roadmaps and work closely with engineers as you build iterate on, and ship ideas.
Excel at user interviews and user testing.
Design and prototype intuitive user interfaces.
Work on building out features that make complex tasks + workflows simple and easy to understand for all levels of customers.
Collaborate with designers across the organization and use quantitative data and user and market insights to continuously improve our design processes, principles, and tooling.
Own the customer-facing experience, across both a complex platform used to run hundreds of software companies and a checkout product used by millions of consumers.
Requirements
Bachelor's degree in Computer Science or Human-Computer interaction, or a related field
5+ years of professional UX/product design experience, ideally designing complex or enterprise-level software or building SaaS products
Experience with UX research and testing
You have experience supporting multiple products.
You have experience collaborating with other product designers, PMs, and engineers, and partnering with cross-functional teams across the business.
You love building products that solve real problems.
You can communicate design work and the rationale behind it and back it up with quantitative and qualitative user research data.
You are a self-starter who can work through ambiguity and autonomously complete a task from start to finish with minimal oversight.
Background in interaction design, systems design, front-end development, or enterprise design of large scale where a design system has been applied
Ability to drive a user-centered design process to tackle complex customer problems
Strong facilitation and cross-functional collaboration skills: you can demonstrate the ability to work with multiple stakeholders, solicit and synthesize feedback, and facilitate design discussions
Flexibility and openness to the iterative design process – constantly sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, and growing.
Experience with conducting and applying customer research, including design thinking, prototyping, and conceptual modeling
Excellent communication and collaboration skills
Passion for creating innovative and user-centered products