• Application Deadline: Thu, 30 Jun 2022 00:00:00 GMT
• Position: Head of Research


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Lagos


• Job Field Data Science / Research 
  

Job Summary

• We are seeking a Head of Research with a passion for real impactful work, finding solutions to allow our customers to access healthcare most easily and intuitively.


• They will carry out research for our team of product designers.


• The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer.


• They will have worked with a team of both engineers and researchers and be able to lead a team of design researchers

Job Description

• Lead research for the company by identifying the big questions, knowledge gaps or high-risk assumptions including identifying the scope of the research and delivering solutions based on the research.


• Work with a multidisciplinary team (design and product leadership) to shape the vision of the product and design team


• Collaborate with different teams using strong communication, written documentation and facilitation skills to ensure your research supports and shapes the teams’ vision.


• Contribute to building a sustainable user-centred business


• Train and educate others in doing their own lightweight disposable low-risk evaluative research and in design and research methods

Job Experience

• Minimum of 7 years of experience as a user experience researcher.


• Tertiary Education from a recognized institution, ideally in design or a similar field.


• Passionate about building a world-class product and service that makes healthcare work for everyone


• Must have led research before in a multidisciplinary team with the ability to contextualise and prioritise insights for the team


• Experience managing, executing and analysing usability test sessions or focus group sessions


• Experience of working in an agile development environment


• Experience in analysing both quantitative and/or qualitative research methods


• Ability to run usability testing across both mobile and desktop platforms.


• Ability to balance robust study design with the practicalities of a fast-moving company including the ability to identify areas where research may or may not be needed


• Understanding of user interface/user interaction design principles


• Good presentation skills for delivering insights in various formats


• Must be proactive, adaptable and resilient with a positive mindset.


• Experience influencing user needs to senior stakeholders


• Excellent communication skills for cross-functional collaboration.