• Application Deadline:
• Position: People Advisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Human Resources / HR 
  

For this you will:

• Ensure adherence to HR procedures, practices, directives, systems and regulations within an assigned set of countries  


• Solve HR queries online, on the phone or on site.


• Support training & change management activities, especially for frontline employees


• Manage case resolutions (opening, updating, escalating as needed, resolving and closing)


• Guide employees and leaders in using self-service in Workday and other HR systems


• Manage HR data quality and perform transactions in Workday and other HR systems


• Prepare and handle HR documentation


• Coordinate and administer onboarding and offboarding processes


• Execute required uploads/changes on the performance forms in the system


• Support HR community with administrative and executional requiring face to face employee interaction i.e. wet signatures from employees, tasks related to frontline employees


• Assist with administrative tasks related to L&D, recruitment when needed


• Support on deployment of local/PPO projects  


• Provide general HR support to employees around the employee life cycle and provide guidance on HR knowledge content, such as global & local HR policies, How-To, etc.


• Support recruiting tasks in remote locations where the recruitment processes demand special attention (cultural aspects, specific testing/assessment, security risks, etc).


• Handle documents, i.e. physical archiving of employee documents where legally required, statutory filing of local documents, etc.


• Perform workforce scheduling, and administers time and leave data entry for blue collar population  


• Review and act on the feedback/comments from employees and HR users to improve the employee experience


• Collect company properties upon exit of employees (in absence of People Partner or Manager)

Job Location: APM Terminal, Apapa Lagos. Nigeria

Who we are looking for?

You are customer-oriented and passionate about employee experience! You have high energy and drive and efficiently manage resolution of every employee query.

As for the skillset and experience, we are looking for:

• 3 - 5 years’ experience in an HR role; you could also have several years’ experience in a customer-facing service role and an interest in pursuing a career in HR


• A degree in Human Resources or similar and knowledge of HR concepts are a strong plus


• Knowledge of local labour law would be beneficial


• Experience working with HR systems, preferably Workday, would be an asset.


• Strong communication and problem-solving skills, ability to manage conflict, and attention to detail


• Drive to identify needs, investigate options, seek solutions and partner with other HR colleagues to resolve issues


• Ability to take initiative, manage multiple priorities and work in a fast-paced environment


• Ability to be an engaged member of a virtual team


• Closure orientation and low tolerance for delays and deviations


• Fluent in English plus another regional language (list here e.g. Portuguese, Arabic and French speakers would be a plus as we are looking to grow the hub in the coming year)