Job Description
- Application Deadline: Wed, 10 Apr 2024 00:00:00 GMT
- Position: Senior NOC Engineer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 - 8 years
- Location Lagos
- Job Field ICT / Computer 
Key Deliverables:
- Monitor, troubleshoot, and resolve all network elements.
- Provide 2nd level support to resolve escalated issues in timely fashion.
- Perform network surveillance, proactively responding to network outages and incidents
- Escalate problems to 3rd level support within the Operations Centre, within expected time of resolution
- Ensure all incident tickets logged for outages are resolved and closed within agreed SLA
Knowledge, Skills and Behavior required to succeed in Role:-
- 1st Degree in Computer Engineering or Electrical Engineering field.- Network troubleshooting and maintenance experience- Ability to work during night hours (shift mode)
- Minimum of 5 years of technical experience in the telecoms industry.
- Good understanding of wireless communications technology
- Accurate documentation and report generation skills.