• Application Deadline: Wed, 10 Apr 2024 00:00:00 GMT
• Position: Senior NOC Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 8 years


• Location Lagos


• Job Field ICT / Computer 
  

Key Deliverables:

• Monitor, troubleshoot, and resolve all network elements.


• Provide 2nd level support to resolve escalated issues in timely fashion.


• Perform network surveillance, proactively responding to network outages and incidents


• Escalate problems to 3rd level support within the Operations Centre, within expected time of resolution


• Ensure all incident tickets logged for outages are resolved and closed within agreed SLA

Knowledge, Skills and Behavior required to succeed in Role:- 

• 1st Degree in Computer Engineering or Electrical Engineering field.- Network troubleshooting and maintenance experience- Ability to work during night hours (shift mode)


• Minimum of 5 years of technical experience in the telecoms industry.


• Good understanding of wireless communications technology


• Accurate documentation and report generation skills.