• Application Deadline:
• Position: Loss Prevention/Customer Care Officer (Grocery Chain)


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 year


• Location Lagos


• City Bariga , Shomolu


• Job Field Customer Care  , Procurement / Store-keeping / Supply Chain 
  

Job Objective:

The ideal candidate will support the Store Supervisor and Store Team in the execution of their daily task in the store.

Responsibilities shall include but not be limited to:

• Checking movement of stocks and humans in the store, including shoplifters.


• Constant observation on the stock kept on the shelves and changing rooms.


• Handling incidents and discrepancies.


• Actively involved in the stock take process.


• Cross-checking customers’ receipts at the exit.


• Handling issues relating to rift, fights, indiscipline, etc.


• Assist in preparing reports by recording observations, information, occurrences, and surveillance activities.


• Manage queue.


• Helps in reduction in the loss percentage/pilferage.


• Maintains organization’s stability and reputation by complying with legal requirements.

Requirements

Key Requirements:

• OND/HND degree in any field from a recognized University.


• Minimum of one year retail experience as a loss prevention/customer care (preferred)


• Excellent verbal and written communication skills.


• Superior observational skills.


• Working knowledge of surveillance camera controls.


• Knowledgeable on safety processes and procedures.


• Ability to recognize unsafe working environments.


• Must be able to work a flexible schedule.