• Application Deadline:
• Position: Community Associate


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• City Yaba


• Job Field Media / Advertising / Branding 
  

Job Description

• Support  engagement with community(ies) of Creative Economy stakeholders including creatives / creators, sector support organisations like hubs, associations and collectives, service providers and freelancers, employers, and business owners etc.


• Support the management of the daily operations of the Creative Economy community ecosystem. Build models, metrics of success and growth strategies, ensuring long-term success and growth of the community.


• Foster a sense of community by building relationships with the community across a range of stakeholder types.


• Stimulate engagement by interacting with followers and the Creative Economy audience.


• Support the development of content strategy across all social media channels.


• Understand the online user experience and consumer journey and suggest improvements to how to better engage with our audience directly.


• Liaise with the Communications Unit to monitor analytical reporting in line with KPIs.


• Analyse the effectiveness of our engagement and social media campaigns to shape the next wave of activity.


• Measure the interaction level with the community;


• Monitor and engage with the community; answering questions, comments, and customer queries in a timely manner


• Monitor the success of campaigns and analyse community and social media data


• Prepare detailed monthly reports on community activity.

Qualifications

The Ideal candidate will possess a keen understanding of:

• How to create and sustain active communities virtually and in-person.


• Graphic design and photo/video editing skills.


• Ample project management skills, and is not afraid to create/take ownership of a new project and help it grow.


• How the creative economy works and how the communities in the sector operate.


• Tools and strategies that enhance community engagement both online and offline.


• A deep understanding of community engagement tools, social media analytics, and can utilise data and analytics to drive decision-making and advise on content and editorial decisions.

To excel in this role, you would need:

• Project management and organisational skills to handle multiple priorities in a fast-paced environment.


• Good knowledge of both inbound and outbound marketing 


• Excellent communication skills (verbal, written, and presentation skills) to engage with technical and non-technical peers.

Experience:

• Bachelor's Degree or equivalent in Marketing, Communication, English, Journalism, or a related field.


• 1 -2 years work experience in a marketing or community management role


• Social media marketing/content and  campaign management experience to deliver against clear metrics for engagement.


• Deep understanding of community networks; design, functionality, and strategy.


• Wide knowledge of digital marketing methods - including content marketing, social media, and online advertising.


• Proficient in Google Analytics.


• Knowledge of marketing trends and techniques.