• Application Deadline:
• Position: Head of Recovery


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 - 8 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Job Responsibilities

• Leading recovery activities across all cities and locations.


• Designing and implementing recovery programs addressing short and long-term challenges.


• Conducting portfolio analysis to identify risks and areas for improvement.


• Developing data-driven solutions to mitigate credit risk and enhance recovery rates.


• Maintaining effective communication channels with clients to facilitate the recovery process.


• Developing and implement risk mitigation strategies to minimize disruptions.


• Leading, managing, and developing collections teams across current and new city launches.


• Establishing key performance indicators (KPIs) to measure the success of recovery programs.


• Evaluating the effectiveness of recovery plans and making recommendations for continuous improvement.


• Collaborating with teams to integrate recovery plans into overall business operations.


• Ensuring recovery training plans and documentation are up to date.


• Working closely with internal and external stakeholders to build strong partnerships and enhance recovery efforts and regularly reporting on the status of recovery initiatives to them.


• Staying informed about relevant laws and regulations related to loan recovery and ensuring all recovery activities comply with legal and ethical standards.

Job Requirements

• Minimum of a Bachelor’s Degree in finance, business administration, or a related field, Master's degree is a plus.


• 5- 8+ years of proven experience as head of recovery or similar role.


• Minimum of 4 year’s experience in a managerial role.


• Ability to use Microsoft Office Packages such as Microsoft Word, Excel, and PowerPoint.


• In-depth knowledge of credit risk management and recovery strategies.


• Stakeholder engagement and business process improvement skills.


• Excellent communication, negotiation, and presentation skills.


• Strong Leadership and crisis management skills.


• Strong analytical and problem-solving skills.


• Microfinance Certification and Bankone Knowledge is an added advantage.